Activate Your Account

Initial Credentials

To activate your Clark University computing account please enter your Username and Initial Password as they appear in your welcome letter.

Create Your New Password

Next, please create your new password, making sure that it conforms with Clark University's password requirements:

  • Minimum of eight characters
  • Cannot be one of your previous five passwords
  • Cannot contain three or more characters from the user's account name
  • Cannot contain spaces or non-English characters
  • Must contain special characters from three of the following categories:
    1. Uppercase English letter (A to Z)
    2. Lowercase English letter (a to z)
    3. Number 0 to 9
    4. Non-alphanumeric (!, #, $, & =, etc., except for the apostrophe ')

Your new password will expire 365 days after it is set. We suggest that your Clark Account password be unique and not be used on any other computer systems (e.g. Facebook, Google).

Create Your Shared Secret

In the future, if you need to identify yourself with the Help Desk, you may be asked for your shared secret information. It should be information that is not readily known or obtained by most people, but easy for you to remember. For example:

What was my favorite elementary school teacher's last name?
Clark University's Appropriate Use Policy